Exceptional customer services! I requested a custom size tailoring alteration because long coat usually overwhelm my smaller shoulder frame. The support staff replied within an hour, walked me through the chest measurements, and the coat fits flawlessly.
The coat looks exactly like the display, when buttoned up fully. Sizing is accurate, though it is a tight fit around the shoulders if you have broad arms, so keep that in mind. handling took about two weeks before dispatching, which felt average.